Stone Restoration

FAQ

Q: Why has my marble floor lost its original appearance?

A: Most often the problems can be attributed to traffic abrasion and/or the use of harsh cleaners and topical coatings. You should always use cleaners that are specifically designed for maintaining natural stone. A neutral, free-rinse cleaner is best for periodic wet mopping. An untreated dust-mop should be used for the daily maintenance of the floor. Spray and mop type floor products for vinyl floors should never be used to maintain stone floors. The use of this type of product will only increase the maintenance of the floor.

Q: How long will my marble hold its appearance?

A: The length of time your marble will hold its appearance depends on the amount of traffic it receives as well as the types of traffic it receives. Also the maintenance practices used will play a key role in its appearance.

Q: How can I get specific information on the overall condition and repair of my marble flooring?

Please call Toll FREE 1-888-934-4944 to discuss your specific stone and situation, and trained representative will analyze your flooring problem and even provide a free demonstration on your floor.

Q: What is the best way to clean marble and other stones?

A: The old rule of thumb is never to use anything you wouldn't use on your hands. Never use powdered cleansers or abrasive pads to clean your stone. Even "soft scrub" type cleaners contain pumice (powdered volcanic stone), which could damage your stone countertops or floors. Never use any products which are acidic or alkali; this includes substances like ammonia or many common liquid cleaners such as Fantastic, Windex™.

Q: We're remodeling our kitchen and installing new countertops. Synthetic countertops cost slightly less than granite, but how do they compare in the long run?

A: As the saying goes, imitation is the greatest form of flattery. Countertops made from acrylic and other manufactured materials may have the "look" of granite, but the similarities end there. For resistance to bacteria, heat, scratches, stains and overall performance, granite is unsurpassed. Some marble with honed or matte finishes also make high quality kitchen countertops.

Q: After a recent party we discovered a dark red stain, possibly red wine, on our sandstone hearth. What can we do to remove the stain?

A: Because all natural stones is porous, it tends to absorb stains. But it is the same porosity that gives homeowners an edge in stain removal - you simply reverse the process by applying a chemical poultice, which re-absorbs the spill. The choice of poultice materials will vary depending on the type of stone and the spill. When thoroughly dry, the poultice is removed and the stain should be, too.

Q: We had a new green marble vanity installed in a washroom. Why should we seal it?

A: To save your money. The main objective of the impregnator is to protect the interior of the stone from staining. They help prevent fluids from penetrating through the pores. Sealing is a preventive measure that provides extra protection to the stone. The vanity should be sealed with quality impregnator ASAP.